Video stuck during upload or processing
Tips for videos that are taking a long time to upload, appear stuck, or are still processing.
Uploading times vary depending on your file size. The uploading time can also vary due to internet bandwidth and upload traffic. Uploading can take anywhere from a few minutes to several hours.
If your video appears stuck, it may be caused by:
- File size
- Slow or unstable internet
- High-resolution video
- Multiple uploads
If your video has not finished uploading after several hours, try refreshing the page and uploading the file again. If the issue continues, contact Vrtly Support for assistance.