Ensure the Firestick is plugged into a wall outlet, not the TV's USB port, which can provide insufficient power.
First, verify that your Fire TV software is up to date:
- Settings > My Fire TV > About > Check for System Update
On your Fire TV, adjust these settings:
- Settings > Preferences > Data Usage Monitoring > disable Still Watching
- Settings > Display & Sound > Screensaver > Start Time > set to Never
- Settings > Display & Sound > disable HDMI CEC Device Control
Still have questions?
Reach out to our team at support@vrtly.ai