---
title: Fire TV: Prevent Your Fire TV from Turning Off
description: TV turning off on its own? Learn how to fix Fire TVs and Fire Stick devices by adjusting power, screensaver, and sleep settings to prevent automatic shutdowns.
---
[Skip to content](https://support.vrtly.ai/kb/auto-off-fix-firetv#main-content)
[](https://support.vrtly.ai?hsLang=en)
- [Plans](https://www.vrtly.ai/pricing)
Open main navigation
Close main navigation
- [Plans](https://www.vrtly.ai/pricing)
- [Contact us](https://support.vrtly.ai/kb/contact-support)
[Contact us](https://support.vrtly.ai/kb/contact-support?hsLang=en)
How can we help?
- There are no suggestions because the search field is empty.
1. [Support](https://support.vrtly.ai/kb?hsLang=en)
2. [Troubleshooting](https://support.vrtly.ai/kb/troubleshooting?hsLang=en)
3. [Preventing Screens from Turning Off](https://support.vrtly.ai/kb/troubleshooting?hsLang=en#preventing-screens-from-turning-off)
# Fire TV: Prevent Your Fire TV from Turning Off
## Is your Fire TV screen turning off on its own? Make these quick changes to prevent your TV from turning off automatically.
Ensure the Firestick is plugged into a wall outlet, not the TV's USB port, which can provide insufficient power.
First, verify that your Fire TV software is up to date:
- Settings \> My Fire TV \> About \> Check for System Update
On your Fire TV, adjust these settings:
- Settings \> Preferences \> Data Usage Monitoring \> disable **Still Watching**
- Settings \> Display & Sound \> Screensaver \> Start Time \> set to **Never**
- Settings \> Display & Sound \> disable **HDMI CEC Device Control**
### Still have questions?
Reach out to our team at **[support@vrtly.ai](mailto:support@vrtly.ai?body=Full%20Name%3A%20%0APhone%20Number%3A%20%0ABusiness%20Name%3A%20%0A%0A%E2%80%94%E2%80%94%E2%80%94%0A%0ASummary%20of%20issue%20(please%20be%20as%20descriptive%20as%20possible)%3A%20%0A)**[mailto:support@vrtly.ai?subject=Roku%20screen%20issue&body=Your%20Name%3A%0AContact%20Phone%3A%20%0ABusiness%20Name%3A%20%0A%0A---%0ASummary%20of%20issue%3A%0A%0A%0A---%0AWhat%20you%E2%80%99ve%20tried%20so%20far%3A%0A%0A%0A---%0A%0A***%20If%20you%20can%2C%20include%20photos%20or%20videos%20to%20help%20us%20understand%20the%20issue%20***%0A](mailto:support@vrtly.ai?subject=Roku%20screen%20issue&body=Your%20Name%3A%0AContact%20Phone%3A%20%0ABusiness%20Name%3A%20%0A%0A---%0ASummary%20of%20issue%3A%0A%0A%0A---%0AWhat%20you%E2%80%99ve%20tried%20so%20far%3A%0A%0A%0A---%0A%0A***%20If%20you%20can%2C%20include%20photos%20or%20videos%20to%20help%20us%20understand%20the%20issue%20***%0A)
- [Get Started](https://support.vrtly.ai/kb/get-started?hsLang=en#main-content)
- [Screen Setup](https://support.vrtly.ai/kb/get-started?hsLang=en#screen-setup)
- [Best Practices](https://support.vrtly.ai/kb/best-practices?hsLang=en)
- [Content Management](https://support.vrtly.ai/kb/content-management?hsLang=en)
- [Strategies](https://support.vrtly.ai/kb/strategies?hsLang=en)
- [Account & Billing](https://support.vrtly.ai/kb/account-billing?hsLang=en)
- [Troubleshooting](https://support.vrtly.ai/kb/troubleshooting?hsLang=en#main-content)
- [Preventing Screens from Turning Off](https://support.vrtly.ai/kb/troubleshooting?hsLang=en#preventing-screens-from-turning-off)
- [Legacy Hardware](https://support.vrtly.ai/kb/troubleshooting?hsLang=en#legacy-hardware)
- [Plans](https://www.vrtly.ai/pricing)
[](https://vrtly.ai/support)
15 Railroad Avenue
Danville, CA 94526
[mailto:support@vrtly.ai](mailto:support@vrtly.ai)
Copyright © Vrtly, Inc.